How do you activate the live preview feature?
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15/02/2022
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Show CTX238303 {{tooltipText}} Microsoft Office Live Preview option unavailable after session reconnectArticle | Configuration | {{likeCount}} found this helpful | Created: {{articleFormattedCreatedDate}} | Modified: {{articleFormattedModifiedDate}} download Why can't I download this file? Log in to Verify Download Permissions Applicable Products
Symptoms or ErrorUnder certain conditions, when you launch MS Office applications (such as Word, Excel or PowerPoint) from within a published desktop, "Live Preview"is disabled and greyed out as shown in the screenshot below -- SolutionTo resolve this issue, follow the steps below on the VDA hosting MS Office application -- 1.) Launch sysdm.cpl 2.) Click on " Advanced" tab 3.) Click on " Settings" under " Performance" 4.) Check the radio button " Adjust for best appearance" 5.) Click " Apply" and " OK" 6.) Launch Registry Editor 7.) Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Citrix 8.) Create a new REG_DWORD " EnableVisualEffect" and give it a Value data of 1 Problem CauseThis behavior is by design. Citrix overrides UserPreferenceMask on logon/reconnect. UserPreferenceMaskrepresents a mask of bits that correspond to various user interface (UI) settings. To learn more about it, see the following Microsoft article -- https://docs.microsoft.com/en-us/previous-versions/windows/it-pro/windows-2000-server/cc957204(v=technet.10) Additional Resources"Live Preview" in MS Office applications (such as Word, Excel and PowerPoint) shows a preview of how a feature affects the document as you hover over different choices and is directly linked to the Performance settings of the machine. |