Remote Desktop connection problem remote computer is locked

Lock or unlock a screen with Remote Desktop

You can lock a client computers screen, and then unlock it again. When you lock a screen, you can continue to perform certain administrative functions with computers using Remote Desktop after youve locked their screens.

When locked, a computer doesnt accept keyboard or mouse input. By default, Remote Desktop displays a picture of a padlock on locked screens, but you can display a custom picture.

Lock a screen

When you lock a computer screen, no local keyboard or mouse input is accepted, but you can continue to administer the computer using Remote Desktop.

  1. In Remote Desktop

    Remote Desktop connection problem remote computer is locked
    , select a computer list in the sidebar of the main window, select one or more computers, then choose Interact > Lock Screen.

  2. Enter a message to be displayed on the locked screen, then click Lock Screen.

    The client screen goes black, except for the administrators name, the lock screen, and any message text.

Unlock a screen

You must use Remote Desktop in order to unlock any computer screen locked by Remote Desktop.

When you unlock a computer screen, the desktop reappears, and the computer accepts keyboard and mouse input again.

  1. In Remote Desktop

    Remote Desktop connection problem remote computer is locked
    , select a computer list in the sidebar of the main window, select one or more computers with a Locked Screen status, then choose Interact > Unlock Screen.

  2. Click Unlock Screen.

Display a custom lock picture

You can display a picture on the locked client screen. Make sure the image size fits on the client computers screen. If you have clients with 1024 x 768 screens, a picture that is 1440 x 900 is automatically scaled down to fit the screen.

  1. Create a picture, and save the picture in PICT, TIFF, GIF, JPEG, or any other QuickTime-compatible static image format.

    QuickTime-compatible movies or QuickTime VR objects cant be used.

  2. Name the picture Lock Screen Picture, then copy the file to /Library/Preferences/ on the client computer.