The fifth-largest airline in the United States, Seattle-based Alaska Airlines [IATA: AS; ICAO: ASA] flies to more than 100 destinations in the United States, Mexico, Costa Rica, and Canada. As the name implies, it's a major carrier in the state of Alaska, flying to about 20 large and small destinations throughout the state. However, the airline has a major presence serving destination on the West Coast of the United States of America. The airline has five hubs: Los Angeles International Airport [LAX], Portland International Airport [PDX], San Francisco International Airport [SFO], Seattle–Tacoma International Airport [SEA], and Ted Stevens Anchorage International Airport [ANC]. Aircraft operate with two classes of service: First Class and Main Cabin [Economy Class]. Premium Class in the Main Cabin, offering additional legroom and priority boarding, is being added to aircraft. Passengers flying in First Class have access to the airline's Alaska Lounge with locations 7 airports. On 25 April 2018, Alaska Airlines and Virgin America merged. The combined airline is known as Alaska Airlines. The combined fleet consists of Airbus, Boeing, Bombardier, and Embraer aircraft.
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J P wrote a review 26 Jan
1 contribution
Anchorage - Fairbanks
Domestic
They are constantly late from 1-3 hours you have to watch your milage on there program for MVP program they won't give the credit for trips and then you have to call them and wait on hold for a hour plus a lot of times poor service
Date of travel: January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Guy P wrote a review 26 Jan
Torrance, California2 contributions
Wife had doctor visit that got modified so we had to reschedule. Alaska wouldn't even credit us so we could change dates. Flying Delta for now on since they will credit you if you cancel or change flights
Date of travel: January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
cap wrote a review 25 Jan
4 contributions
Los Angeles - Guatemala City
International
I was travelling with a 4 month old baby. The flight attendants didn’t offer help, never during the entire flight asked if I needsd something. I asked one flight attendant if I could move to an empty row [there were plenty] she said that all of them were full. She didn’t even checked. It was just too much work for her. i wish I got her name so I could put it in here. went to the toilet, with my baby, the three flight attendants were at the back, chatting, oncr again, didnt even ask if I needed anything. Just to notice on my way there that there were PLENTY rows empty. Very very disappointed poor costumer service,…
Date of travel: January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
arin d wrote a review 25 Jan
1 contribution
Puerto Vallarta - Los Angeles
USA
First they change our gate code twice we checked our bag person there said our gate is 9 then the app shows 14 the it change to 20 like seriously inside plane they put us in a seat surrendered with many kids that pushing the seats and make noise nothing have done from care even after I mention that to them 3 tousled crying whole time like seriously…
Date of travel: January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Cami wrote a review 24 Jan
United States3 contributions
Nashville - Seattle
Domestic
Flight got cancelled about 2 hours before departure from Nashville. I was assured my flight would be rebooked in a couple of hours by the workers at the gate. Well about 5 hours later and my flight has still not been rebooked. Along with being on hold to contact customer service for over an hour and a half, I am very dissatisfied with the service this airline is providing.…
Date of travel: January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Economic class they gave me after overbook flight
"Fly on a different airline."
"Do not fly with ak air they will strand you and have no problem doing it and won’t pay for your lodging while stranded. "
"Dont book with alaska airlines"
"DON'T travel with this airline. They are greedy and don't invest in proper staffing or safe airplanes.
Is first class on Alaska Airlines worth it?
If you have the budget, first-class seats on Alaska Airlines will give you a superior service and comfort experience worth aiming for, especially on longer coast-to-coast and international flights.
Does Alaska Airlines first class seats lay flat?
Alaska first class tickets include larger seats [but not lie-flat], which are typical for domestic first class.
Does first class get lounge access Alaska?
Passengers traveling on a paid first-class ticket or a first-class award ticket can access Alaska lounges [but not partner lounges] if the Alaska Airlines flight exceeds 2,100 miles on the day of travel, they are traveling to Hawaii, or if it's an international long-haul flight.
Which airline has the nicest first class seats?
Singapore Airlines' first class is considered the best of 2023, according to airline ranking website Skytrax. Air France, SWISS, All Nippon Airways, and Emirates also made the top five with their hotel-like suites.